At Cannalogy Clinic, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, store, use, and share your data in compliance with the Privacy Act 2020 and the Health Information Privacy Code 2020.
We collect personal information to provide healthcare services, comply with legal obligations, and improve our offerings. This includes: Personal Information You Provide Directly: Name, address, phone number, email, date of birth, medical history, prescriptions, and treatment records. Information We Collect Automatically: IP address, device type, browser information, and browsing behavior. Information From Other Sources: Referrals from healthcare providers and insurance companies. We use this information to: Deliver healthcare services and manage your treatment. Communicate with you about appointments, services, and updates. Conduct quality assurance and comply with legal obligations. Sharing Information. We may share your information internally across Cannalogy Clinic entities as needed to provide consistent, high-quality care.
We use cookies and similar tracking technologies to enhance your online experience. This includes: Cookie Types We Use: Essential Cookies, Performance Cookies, and Marketing Cookies. How We Use This Data: To remember your preferences, improve website functionality, analyze site traffic, and deliver personalized marketing content (with your consent). You can disable cookies through your browser settings.
We may contact you via email, phone, or text for: Appointment reminders and treatment updates. Newsletters and promotional offers (with your consent). You can opt-out by clicking the “unsubscribe” link in emails or replying “STOP” to text messages.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Health records are stored securely and deleted when no longer needed or when legally permissible. Your Rights. You have the right to: Access, Correct, and Delete Data: Request access to and correction of your personal information Withdraw Consent: Opt-out of marketing communications at any time. File a Complaint: If you believe your privacy rights have been violated, you can contact the Office of the Privacy Commissioner (NZ)
